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FAQ's
Some frequently asked questions and answers are outlined here. If there is anything you are still unsure about, please don't hesitate to reach out and we will do our best to answer promptly!
1
How old do I have to be to drive your vehicles?
Our minimum age is 21 years old for most of our vehicles. However, some of our self-drive tours & experiences are 30+.
2
Are your vehicles available for Weddings & Events?
Absolutely! Normal day rental fee applies, with the option to have the vehicle delivered for an extra fee. We will even provide a driver (for an additional fee) if necessary. Send us an email with your request and we will do our best to cater to your requirements. EMAIL US HERE
3
Do you deliver vehicles to hotels or airports for pick-up?
Yes we can deliver your vehicle to your hotel, Airbnb or the airport for an additional fee. Please let us know where you would like it delivered to and we can let you know what the additional fee will be.
4
Can I drop the vehicle off in a different location to where I picked it up?
Some of our vehicles must be returned at the same location or close to it. Other vehicles we can arrange for you to drop it off in a different location. It is best to chat with us about your itinerary and requirements for pick up and drop off. We will certainly do our best to cater to your needs!
5
What is the insurance excess cost?
Depending on the vehicle, the standard included insurance excess is $5000. You can also reduce the excess down to $1000 by taking out an additional insurance excess reduction on your hire for $35-55 per day. These reductions vary based on which vehicle you are looking to hire so please ask.
6
How many KM/Miles can I travel per day?
Unlimited KM/Miles on our SUV/4x4's and our cars are 200km per rental day. So if you rent a BMW 1M for 1 day you can travel 200km. If you rent it for 5 days, you can travel 1000kms.
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Additional KMs are $2 per Kilometre and charged at the end of the hire, based on mileage traveled.
7
Do you rent to international drivers?
Yes we do. As long as you bring your international licence and it is in English. If it is not in English, you will need to provide a verified English version.
8
Do I need to fill the car up with gas?
All our vehicles will be handed over to you with a full tank of gas. You must return the vehicle with a full tank of gas.
Except for our tours & experiences, these are inclusive of gas usage so you will not need to worry about this.
9
Are there any other fees?
All bookings have a standard $50 administration fee.
10
How long is one rental day?
All rental days are calculated on a 24 hour period from the 'booked' pick-up time. Eg. if you book a 10am pick-up, the vehicle must be returned no later than 10am on the drop-off date. Dropping the vehicle off later, will roll over into an additional rental day which will be charged at the time of drop-off (unless otherwise pre arranged).
Don't hesitate to get in touch if you have any other questions that haven't been answered above.